Prerequisites
- A Factory account with admin privileges
- Admin access to your Sentry organization
- Sentry projects set up for your applications
Integration Steps
1
Access Factory Platform
Log in to your Factory account and navigate to the Integrations section in your Settings.
2
Initiate Sentry Integration
Click on “Connect” next to Sentry to start the integration process.
3
Install Factory's Sentry Integration
You’ll be redirected to Sentry. Review and approve the installation of Factory’s Sentry integration in your organization.
4
Configure Access Permissions
Factory requires specific permissions to function optimally:
- Issue & Event Access (Read Access): Allows Factory to retrieve issue details, stack traces, and related events
- Organization Access (Read Access): Enables Factory to access organization-wide settings and metadata
- Project Access (Read Access): Permits Factory to access project-specific information and settings
5
Confirm Integration
After granting permissions, you’ll be redirected back to Factory. Verify that the integration status shows as “Connected”.
Usage
Once integrated, Factory can:- Access Issue Details: View comprehensive information about errors, including stack traces, breadcrumbs, and context data
- Search Issues: Find specific issues across your Sentry projects
- Analyze Error Patterns: Understand error trends and common failure points
- Context Integration: Use Sentry data as context when discussing code changes or debugging
Issue Context
When you share a Sentry issue URL in a Factory chat, the assistant will automatically:- Retrieve the issue details
- Extract relevant stack traces
- Include error context and breadcrumbs
- Provide insights based on the error information
Best Practices
- Regularly review and audit the permissions granted to Factory
- Use Sentry’s project-level settings to fine-tune access control
- Keep your Sentry organization’s security settings up-to-date
- Periodically review the integration’s usage and effectiveness
Troubleshooting
If you encounter issues during integration:- Ensure you have the necessary admin rights in both Factory and Sentry
- Check Sentry’s audit logs for any permission-related issues
- Verify that your organization doesn’t have conflicting third-party application restrictions
Security and Compliance
Learn about Factory’s security measures and how we protect your data