Signup Process
1
Receive Invitation
Your Factory point of contact will send you an email invitation to join Factory.
2
Click Invitation Link
Open the invitation email and click on the provided link to start the signup process.
3
Choose SSO
On the signup page, select the option to sign in with your company’s SSO.
4
Authenticate
You will be redirected to your company’s IdP login page. Enter your credentials to authenticate.
5
Complete Profile
Once authenticated, you may be asked to complete your Factory profile. Fill in any required information.
6
Accept Terms
Review and accept Factory’s terms of service and privacy policy.
7
Access Dashboard
Upon completion, you’ll be directed to your Factory dashboard.
Important Notes
- Ensure that the email address you use to sign up is registered in your company’s IdP.
- If you encounter any issues during the signup process, please contact your IT department or Factory support.
Troubleshooting Common Issues
Troubleshooting Common Issues
- SSO Option Not Visible: Ensure that SSO has been properly set up for your organization. Contact your Factory team member if the issue persists.
- Authentication Failure: Double-check that you’re using the correct credentials for your company’s SSO. If problems continue, consult your IT department.
- Invitation Link Expired: Request a new invitation from your Factory point of contact.
Next Step: Basic Integrations
Proceed to set up basic integrations for your Factory account