Signup Process
Click Invitation Link
Open the invitation email and click on the provided link to start the signup process.
Authenticate
You will be redirected to your company’s IdP login page. Enter your credentials to authenticate.
Complete Profile
Once authenticated, you may be asked to complete your Factory profile. Fill in any required information.
Important Notes
- Ensure that the email address you use to sign up is registered in your company’s IdP.
- If you encounter any issues during the signup process, please contact your IT department or Factory support.
Troubleshooting Common Issues
Troubleshooting Common Issues
- SSO Option Not Visible: Ensure that SSO has been properly set up for your organization. Contact your Factory team member if the issue persists.
- Authentication Failure: Double-check that you’re using the correct credentials for your company’s SSO. If problems continue, consult your IT department.
- Invitation Link Expired: Request a new invitation from your Factory point of contact.
Next Step: Basic Integrations
Proceed to set up basic integrations for your Factory account
