> ## Documentation Index
> Fetch the complete documentation index at: https://docs.factory.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help from the Factory team

If you need assistance with Factory, our team is here to help. Below you will find the best ways to reach us depending on the nature of your request.

## Contact Support

For account issues, billing questions, or technical problems, reach out to our support team directly.

<Card title="Email Support" icon="envelope" href="mailto:support@factory.ai">
  [support@factory.ai](mailto:support@factory.ai)
</Card>

## Community

Join our Discord community to ask questions, share feedback, and connect with other Factory users and the team.

<Card title="Discord" icon="discord" href="https://discord.gg/zuudFXxg69">
  Join the Factory Discord server
</Card>

## Report a Bug

If you have found a bug or want to request a feature, open an issue on our GitHub repository.

<Card title="GitHub Issues" icon="github" href="https://github.com/factory-ai/factory/issues">
  Open an issue on GitHub
</Card>