> ## Documentation Index
> Fetch the complete documentation index at: https://docs.factory.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Enterprise Overview

> How to deploy, secure, and operate Droids in the world’s highest‑security environments.

Factory’s enterprise platform is designed for the **highest‑security customers**—systemically important banks, governments, healthcare, national security, and other regulated organizations.

Instead of forcing you into a single cloud IDE, Droid is a **CLI and agent runtime that runs anywhere**:

* On developer laptops, in any terminal or IDE
* In CI/CD pipelines (GitHub, GitLab, internal runners)
* In VMs, Kubernetes clusters, and hardened devcontainers
* In **fully airgapped environments** with no outbound internet access

This section explains how to deploy Droid safely, govern which models and tools it can use, and observe its behavior at enterprise scale.

***

## What this section covers

Use these pages together as your enterprise playbook for Droids:

<CardGroup cols={2}>
  <Card title="Identity & Access" icon="user-shield">
    How orgs, projects, folders, and users are identified; how SSO/SCIM and RBAC determine who can run Droid
    and with which permissions. See [Identity & Access Management](/enterprise/identity-and-access).
  </Card>

  <Card title="Privacy & Data Flows" icon="shield-check">
    Exact data flows for code, prompts, and telemetry across cloud, hybrid, and fully airgapped deployments.
    See [Privacy, Data Flows & Governance](/enterprise/privacy-and-data-flows).
  </Card>

  <Card title="Network & Deployment" icon="server">
    Reference architectures for cloud‑managed, hybrid, and fully airgapped deployments, plus proxy and mTLS
    configuration. See [Network & Deployment Configuration](/enterprise/network-and-deployment).
  </Card>

  <Card title="LLM Safety & Controls" icon="shield-alert">
    How Droid classifies command risk, enforces allow/deny lists, uses Droid Shield for secret scanning, and
    integrates hooks and sandboxes. See [LLM Safety & Agent
    Controls](/enterprise/llm-safety-and-agent-controls).
  </Card>

  <Card title="Models & Integrations" icon="boxes">
    Hierarchical model allow/deny, LLM gateways, BYOK, MCP servers, droids, commands, and how Droid plugs into
    your existing AI stack. See [Models, LLM Gateways &
    Integrations](/enterprise/models-llm-gateways-and-integrations).
  </Card>

  <Card title="Analytics & Compliance" icon="file-badge">
    OTEL‑native telemetry, analytics, audit logging, and how Factory supports SOC2, ISO 27001, ISO 42001 and
    internal regulatory reviews. See [Usage, Cost & Productivity
    Analytics](/enterprise/usage-cost-and-analytics) and [Compliance, Audit &
    Monitoring](/enterprise/compliance-audit-and-monitoring).
  </Card>
</CardGroup>

***

## Enterprise foundations

### Multi‑deployment by design

Factory supports three deployment patterns for Droid, all built on the same core binary and configuration model:

1. **Cloud‑managed** – Droid runs on developer machines and CI but uses Factory’s cloud for coordination and optional analytics. Models are either Factory‑brokered or brought by you.
2. **Hybrid enterprise** – Droid runs entirely in your infrastructure (VMs, CI runners, containers), optionally connecting to Factory cloud for UX while all LLMs and telemetry terminate inside your network.
3. **Fully airgapped** – Droid runs in a network with **no outbound internet access**. Models and OTEL collectors are hosted entirely inside this environment; Factory never receives traffic.

You can start in cloud‑managed mode, then migrate critical workloads to hybrid or airgapped environments without changing how developers talk to Droid.

### Hierarchical control, not per‑device drift

Enterprise policy is expressed through a **hierarchical settings model**:

* **Org** → global defaults and hard security policies
* **Project** → repo‑level settings committed to `.factory/`
* **Folder** → narrower team or subsystem overrides inside a repo
* **User** → personal preferences only where higher levels are silent

Higher levels **cannot be overridden** by lower ones. Org and project settings extend downward; users can opt into stricter controls but never weaken them. This hierarchy governs models, tools, MCP servers, droids, commands, autonomy levels, and telemetry destinations.

Learn more in [Hierarchical Settings & Org Control](/enterprise/hierarchical-settings-and-org-control).

### Defense‑in‑depth agent safety

LLMs are probabilistic; Factory treats them as powerful but untrusted components. Droid’s safety story combines:

* **Deterministic controls** – command risk classification, allow/deny lists, file and repo protections, and sandbox boundaries
* **Droid Shield** – secret scanning and DLP‑style checks across prompts, files, and commands
* **Hooks** – programmable enforcement points (pre‑prompt, pre‑tool, pre‑command, pre‑git, post‑edit) to integrate with your own security systems
* **Sandboxed runtimes** – running Droid inside devcontainers and hardened VMs for high‑risk work

These layers are independent of which LLM or IDE a developer prefers.

### OTEL‑native observability

All serious enterprise deployments need to answer: *“What are agents doing, where, and at what cost?”*

Droid emits **OpenTelemetry metrics, traces, and logs** so you can:

* Send telemetry directly to existing collectors (Prometheus, Datadog, Splunk, Jaeger, etc.)
* Track sessions, LLM usage, code edits, tool invocations, and errors per org/team/user
* Correlate Droid activity with SDLC metrics you already use

Factory’s own cloud analytics are **optional**; high‑security customers can route all telemetry exclusively to their own infrastructure.

See [Usage, Cost & Productivity Analytics](/enterprise/usage-cost-and-analytics) and [Compliance, Audit & Monitoring](/enterprise/compliance-audit-and-monitoring).

***

## Trust & compliance

Factory maintains a security and compliance posture suitable for the most demanding organizations:

* **SOC 2**
* **ISO 27001**
* **ISO 42001**

You can find the latest reports, sub‑processor lists, and security architecture details in our **Trust Center**.

For a deeper dive into how Droid fits your regulatory and audit requirements, start with [Compliance, Audit & Monitoring](/enterprise/compliance-audit-and-monitoring).
